Customs Controller

A Customs Controller is responsible for managing and overseeing the movement of goods across international borders in compliance with customs regulations. They ensure that goods are properly declared and documented, and that appropriate duties and taxes are paid. Customs Controllers work for government agencies, such as the South African Revenue Service (SARS), and are typically based at border posts, ports, or airports.


Tasks:

  • Inspect and examine goods to determine their nature, origin, and value.
  • Verify the accuracy of import/export documentation.
  • Determine the appropriate classification and valuation of goods.
  • Collect duties and taxes on behalf of the government.
  • Investigate suspected cases of smuggling or fraud.
  • Liaise with other government agencies and private sector stakeholders.
  • Provide advice and guidance to importers and exporters.
  • Maintain accurate records and prepare reports for management.

Skills:

  • Excellent attention to detail and accuracy.
  • Strong analytical and problem-solving skills.
  • Good communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Sound knowledge of customs and trade regulations.
  • Computer literacy, particularly in the use of customs systems.
  • Ability to work independently and as part of a team.


Personal Requirements

Customs Controllers need to be highly organised, self-motivated, and disciplined. They must be able to work well under pressure and be able to manage multiple tasks simultaneously. They should have a strong sense of ethics and integrity, as they are responsible for ensuring compliance with customs regulations and collecting revenue on behalf of the government.

A Customs Controller plays a critical role in ensuring that all goods entering or leaving the country comply with customs regulations and laws. They must have a strong understanding of customs procedures and regulations and be able to communicate effectively with a range of stakeholders. Attention to detail, analytical skills, and computer proficiency are essential. A bachelor's degree in customs administration or a related field is typically required, along with relevant work experience in customs, logistics, or international trade.


How to Enter

To become a Customs Controller, candidates must have a Bachelor's degree or equivalent qualification in a relevant field, such as customs management, international trade, or business administration. They must also undergo extensive training and pass a rigorous selection process that includes aptitude tests, interviews, and background checks.


Further Information

South African Revenue Service (SARS)
Tel: 0800 00 7277


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