ICT Account Manager

An ICT Account Manager oversees client relationships, managing their technology needs.

An ICT Account Manager is responsible for nurturing and growing client relationships by understanding their technological requirements. They collaborate with clients to align solutions with business objectives, recommend suitable products or services, negotiate terms, and ensure seamless implementation. Through effective communication and technical proficiency, they bridge the gap between clients and the technology team, ensuring client satisfaction and loyalty. This role requires a balance of sales acumen, technical knowledge, and interpersonal skills.

Tasks:

Understand client technology needs.
Recommend appropriate ICT solutions.
Negotiate contracts and terms.
Coordinate solution implementation.
Provide ongoing support and consultation.

Skills:

Technical understanding of ICT products/services.
Sales and negotiation abilities.
Problem-solving and strategic thinking.
Client-focused approach.

Employment

IT companies and service providers.
Telecommunication firms.
Software development companies.
Technology consulting agencies.

Further Information

Research job descriptions and responsibilities online.
Connect with professionals on LinkedIn in this field.
Seek informational interviews with industry experts.
Attend technology and business networking events.
Explore career guidance resources from professional associations related to IT and sales.