Teller

A teller works for a bank or building society.

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The main responsibility of the teller is to receive and pay out money and process the accompanying documentation. This entails a combination of any of the following tasks:

• receiving cash and cheques for deposit;
• verifying amounts;
• examining cheques for endorsements;
• processing transactions electronically;
• cashing cheques and paying out money on verification of signatures and customer balances;
• processing credit card payments;
• cashing foreign exchange and traveller's cheques.

When the bank closes for business at the end of the day, the teller has to balance up the day's transactions.

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Personal Requirements

• ability to work accurately with figures (branch personnel)
• ability to understand financial matters (senior and executive officers)
• enjoy working with the public
• responsible
• ability to maintain pleasant public relations, internally as well as with the public
• empathy and good communication skills
• ability to concentrate and work well under pressure
• integrity and exemplary behaviour at all times
• trustworthy, dependable and honest

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How to Enter

National Senior Certificate.

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What to Study

All banks and building societies offer in-service training. Once a teller gains experience and demonstrates ability in the position, there will be opportunity for promotion to head teller when a position arises.

Advanced training: Completion of an appropriate course will open up many opportunities for advancement in the banking industry.

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Employment

Banks and building societies

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Further Information

Institute of Bankers
P O Box 61420
Marshalltown, 2107
Telephone: (011) 832-1371

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