Baggage Handler

The main responsibility of baggage handlers is to transfer suitcases, packages, and baggage for travellers.

Baggage handlers in hotels may also be responsible for assisting guests with information regarding excursions, routes, and rates of local transport, shops and entertainment in the area. Additional duties could include: making travel arrangements for guests; providing a key service; and ensuring that hotel guests receive their mail.

Personal Requirements

  • good memory
  • physically fit
  • courteous
  • a smart appearance and good manners
  • alert and flexible 
  • familiar with the town and surrounding areas
  • a knowledge of foreign-exchange transactions
  • know the laws in respect of the accommodation of tourists
  • good at languages and being able to communicate with people

How to Enter

Schooling & School Subjects

No set level of school required, but it is suggested that you progress as far as you can at school.

What to Study

Baggage handlers receive in-service training to perform their duties effectively. Study a skills programme at a TVET College in hospitality or related course.


  • hotel industry
  • travel industry e.g. at airports

Further Information

Any of the above potential employers

Getting Started

  • try to obtain vacation work in the hotel or travel industry
  • make an appointment to speak to a baggage porter about this type of work

Related Occupations

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