Mail Handler

Mail handlers are responsible for the processing and delivery of mail. Mail handlers arrange letters into delivery routes by sorting them into street and house number order. They collect post from post boxes on the way, as they deliver mail using a bicycle, motorcycle or on foot.

Their sorting duties can include:

  • processing of mail within the post office and large mail centres
  • sorting letters, newspapers, registered items and parcels according to their destinations
  • preparing mail for sorting by mail sorting machines (a computer creates bar codes on the mail item)
  • tying the mail for any particular route up in bundles and dispatching it in properly sealed mailbags.
Records are kept of all mail dispatched, and a hand-to-hand check of all certified registered or insured items is carried out by the sorting officer.

Personal Requirements

  • able to concentrate and work accurately
  • honest
  • physically fit
  • good eye-hand coordination

How to Enter

Schooling & School Subjects

Grade 8 Certificate

What to Study

Candidates in possession of at least a Grade 10 Certificate, receive in-service theoretical as well as practical training. Mail handlers on delivery duties must have a valid driver’s licence.


SA Postal Service

Further Information

S A Postal Service
NPC Building, South African Post Office - Head Office
c/o Jeff Masemola and Sophie de Bruyn Streets
Pretoria, 0001
Tel: (012) 407-7000

Getting Started

  • try to obtain vacation or part-time work at a post office
  • make an appointment to speak to a mail handler about this type of work

Programmes by Study Institutions

Related Occupations

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